> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jup.ag/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaigns

> Limited-time promotional campaigns and special offers for Jupiter Spend users.

## Ambassador Referral: 0% FX Fees

Sign up with a Jupiter Global Ambassador's referral code and get your **FX fees back for your first 30 days**, up to **US\$100 of fees**. Jupiter Global Ambassadors can offer this to the people they refer.

### At a Glance

* **0% FX fees** for **30 days**, starting the day you sign up
* **Up to US\$100 of fees** back
* **Paid back at the end of the 30 days**, not waived at the till
* **New users** signing up with **a Jupiter Global Ambassador's referral code**
* Available **wherever Jupiter Spend works**

<AccordionGroup>
  <Accordion title="Am I eligible?">
    You need to be a **new Jupiter Mobile user**, and you need to enter a **Jupiter Global Ambassador's referral code** when you sign up. If you already have an account, or you signed up without that code, this offer isn't on your account.

    Not sure if your code is an Ambassador's? Ask the person who gave it to you.
  </Accordion>

  <Accordion title="What does &#x22;0% FX fees&#x22; actually mean?">
    **We rebate the FX fees you paid, up to US\$100.**

    You pay FX fees as normal while you spend. At the end of the 30 days we add them up and give them back.

    It's a rebate of what you paid, so it's never more than that.
  </Accordion>

  <Accordion title="Which fees are covered?">
    Anything labelled as an **FX fee on your transaction in the Jupiter Mobile app**. Open any transaction and you'll see the fee, so you can check your own total against what we pay back.
  </Accordion>

  <Accordion title="Does it cover card and QR?">
    The rebate is on **card spend**, because that's where the FX fee sits. **QR payments don't carry a separate FX fee**, so there's nothing to rebate on them. Keep paying by QR wherever it suits you.
  </Accordion>

  <Accordion title="When does the 30 days start?">
    **Your 30 days start the day you sign up.** Not when your ID check clears, and not when your card arrives. Sign up on 3 August and your window runs to 2 September.
  </Accordion>

  <Accordion title="When and how do I get the money back?">
    **Your rebate lands in your Rewards Balance, and you claim it from there.** It doesn't arrive on its own. Tap claim and it moves into your Jupiter Spend balance.

    **The claim never expires.** There's no deadline, so it'll wait for you.

    We total your FX fees and credit them at the end of your 30 days.
  </Accordion>

  <Accordion title="Is there a minimum spend?">
    No. Every FX fee you pay in the window comes back, up to the US\$100 cap, whether that's one transaction or fifty.
  </Accordion>

  <Accordion title="What doesn't count?">
    * **QR payments.** No FX fee is charged, so there's nothing to rebate.
    * **Spending in USD.** No conversion means no FX fee.
    * **Anything after day 30.** Normal FX fees apply from then on.
    * **FX fees above the US\$100 cap.** Everything past US\$100 stays paid.

    Some transactions are excluded. See [Ineligible Transactions](/user-docs/global/spend/rewards-and-referrals#ineligible-transactions-for-cashback-%26-rewards).
  </Accordion>

  <Accordion title="Does it stack with other offers?">
    Yes. It **stacks with any other Jupiter offer you qualify for**, and it doesn't reduce cashback you earn elsewhere.
  </Accordion>
</AccordionGroup>

***

## VIP Matching Program

<Note>
  The VIP Matching Program has ended. It ran for July and August 2026 and closed at the end of August. A successor rewards program will be announced; this section stays as a reference in the meantime.
</Note>

The VIP Matching Program matched proven VIP status from another card issuer with a flat 3% cashback on the Jupiter Card, for July and August 2026. Applications are closed.

### How It Works

The VIP Matching Program rewarded cardholders who brought proven VIP status from another card issuer whose program offered more than 2% cashback. Once the status was verified, the cardholder earned a flat 3% cashback on eligible Jupiter Spend transactions for the duration of the program.

### Cashback Rate

Eligible cardholders earned a flat **3% cashback**, up to a monthly cap of **\$300** per calendar month. To qualify, the other provider's VIP program had to offer cashback above 2%. Cashback was credited to the Rewards balance after each transaction fully settled, not at the point of payment.

<Note>
  The same exclusions apply as our standard cashback. Ineligible transactions do not earn cashback, see [Ineligible Transactions](#ineligible-transactions).
</Note>

### Eligibility

Any card issuer qualified, as long as the VIP program offered cashback above 2%. Existing Jupiter users also qualified.

### How to Apply

<Steps>
  <Step title="Gather your proof">
    Take two screenshots - (1) your VIP-status email from the other provider (clearly showing the sender, the date, and your tier with its cashback rate), and (2) your VIP status inside the other provider's app.
  </Step>

  <Step title="Apply one of two ways">
    Pick whichever is easier. Both go to the same team.

    **Option A. Apply via form**

    Submit your details through the [VIP Matching application form](https://docs.google.com/forms/d/e/1FAIpQLSdsKZccBCwsaMPYuojDVqeo60m-z7mxTr4gCjqKHdZtQIujPA/viewform).

    **Option B. Apply by email**

    Email **[VIP@jupiter.global](mailto:VIP@jupiter.global)** with:

    * Subject: **VIP Tier Matching**
    * Your **Jupiter ID** or **Spend email** (find these in the **Jupiter Mobile** app under your account/profile). The email you send from may be different.
    * Your other card's **issuer**, **VIP tier**, and **current cashback %**
    * **Screenshots** of (a) that card's official VIP/cashback email and (b) your in-app VIP status on that card
  </Step>

  <Step title="Get approved in 72 hours">
    We review your submission within 72 hours. Once approved, your 3% cashback applies to eligible Jupiter Spend transactions.
  </Step>

  <Step title="Activate your rate">
    Once you're approved, deposit at least **\$1,500** in fresh funds into your card to activate your matched cashback rate. Only deposits made after approval count toward the \$1,500 - your existing balance and earlier deposits do not.
  </Step>
</Steps>

<Note>
  Attach **screenshots**, not PDFs. Questions? Email [VIP@jupiter.global](mailto:VIP@jupiter.global).
</Note>

### Program Duration

The program ran for **July and August 2026** and ended at the end of August. The monthly cap applied separately to each calendar month.

### Ineligible Transactions

Ineligible transactions do not qualify for VIP Matching cashback. The exclusions are the same as those listed under Ineligible Transactions in the [standard Rewards & Referrals terms](/user-docs/global/spend/rewards-and-referrals#ineligible-transactions-for-cashback-%26-rewards).

<Note>
  We reserve the right to verify all submitted proof and to adjust, withhold, or reverse rewards at any time. Falsified or fraudulent submissions will be rejected.
</Note>