> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jup.ag/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about Jupiter VRFD: token verification, metadata updates, and Verified Insights.

## For Users & Traders

Common questions about what token verification means, how it affects your experience, and how Verified Insights work.

<AccordionGroup>
  <Accordion title="What does the green checkmark mean?">
    The green checkmark next to a token's ticker indicates that it is the canonical version of that token. It helps traders identify the correct token, especially on Solana where anyone can mint a token with any name.

    The checkmark is visible in Jupiter wallet, Jupiter Terminal (trading page and search bar), and on partner platforms using the Jupiter strict list, such as Phantom.

    For more details, see [Token Verification](/user-docs/launch/vrfd/token-verification).
  </Accordion>

  <Accordion title="Does verification mean Jupiter endorses the token?">
    No. Verification confirms that a token is the canonical version of a given ticker. It is not an endorsement of the project, the team, or the token's quality or safety.

    <Warning>
      Always do your own research before making any decisions. Verified status can be removed.
    </Warning>
  </Accordion>

  <Accordion title="Can I still trade unverified tokens on Jupiter?">
    Yes. Unverified tokens are available on Jupiter as long as their pools have sufficient liquidity on the DEXes Jupiter integrates. Tokens are prioritized in search by text similarity, volume, and liquidity.
  </Accordion>

  <Accordion title="Can a verified token lose its status?">
    Yes. Jupiter periodically reviews verified tokens and can remove the label under strict conditions: the token has no remaining liquidity, has stopped trading entirely, has migrated to a new contract address, or has a ticker conflict with another verified token.

    For more details, see [After Verification](/user-docs/launch/vrfd/token-verification#after-verification).
  </Accordion>

  <Accordion title="Can I help fast-track a token submission?">
    Yes. Anyone can like a pending submission from its public page on [verified.jup.ag/tokens](https://verified.jup.ag/tokens). Likes from wallets identified as Smart by Jupiter feed into a social trust score, which moves submissions up the Standard Review queue.

    For more details, see [Standard Review](/user-docs/launch/vrfd/token-verification#review-methods).
  </Accordion>

  <Accordion title="What are Verified Insights?">
    Verified Insights are curated, AI-generated highlights about notable price movements, trading activity, or onchain events for a token. They are reviewed by Jupiter team members and community contributors before being published.

    They appear on Jupiter Token Pages and in Jupiter Mobile. For more details, see [Verified Insights](/user-docs/launch/vrfd/verified-insights).
  </Accordion>

  <Accordion title="Who curates the insights?">
    Insights are initially generated by Jupiter's monitoring system, then reviewed by Jupiter team members and community contributors involved in content curation. These are not Discord or forum community moderators.
  </Accordion>

  <Accordion title="How do I access Verified Insights via API?">
    Verified Insights are available through the Jupiter Pro API (Content API), which requires a paid subscription. Multiple tiers are available.

    See the [Content API documentation](https://dev.jup.ag/docs/tokens/v2/content) for integration details and current pricing.
  </Accordion>
</AccordionGroup>

## For Project Teams & Token Creators

Questions about the verification process, metadata updates, and how to submit or manage your token's information on Jupiter.

<AccordionGroup>
  <Accordion title="Who can apply for verification?">
    Anyone can submit a verification request for any token, including community members. It is not limited to project teams or token creators. You can optionally connect the project's X account during the application.

    Submit your application at [verified.jup.ag/tokens](https://verified.jup.ag/tokens).
  </Accordion>

  <Accordion title="What's the difference between Standard and Express Review?">
    Both methods lead to the same outcome: the token is either verified or not. The difference is cost and speed.

    **Standard Review** is free but has no guaranteed timeline. Applications are reviewed based on team capacity and backlog. Submissions are prioritized by age, trading volume, and Smart Likes.

    **Express Review** costs 1,000 JUP (collected at submission, burned by Jupiter via <Tooltip tip="A wallet that requires multiple authorized signatures to execute a transaction, adding a layer of security.">multisig</Tooltip>). The first review is guaranteed within 24-48 hours. If not approved, up to 2 additional reviews follow at 24-48 hour intervals (3 reviews total per application).

    <Info>
      Express review guarantees a review, not verification.
    </Info>

    For full details, see [Review Methods](/user-docs/launch/vrfd/token-verification#review-methods).
  </Accordion>

  <Accordion title="How long does the verification process take?">
    Standard Review has no guaranteed timeline. Review times depend on team capacity and current backlog. Submissions are prioritized by age, trading volume, and Smart Likes.

    Express Review guarantees a first review within 24-48 hours of submission. If not approved, up to 2 additional reviews follow at 24-48 hour intervals.

    For full details, see [Review Methods](/user-docs/launch/vrfd/token-verification#review-methods).
  </Accordion>

  <Accordion title="How much does Express Review cost, and is it refundable?">
    Express Review costs 1,000 JUP per submission. The fee is non-refundable regardless of the outcome. A refund only applies if the 24-hour first review commitment is not met.

    The tokens are burned by Jupiter through a <Tooltip tip="A wallet that requires multiple authorized signatures to execute a transaction, adding a layer of security.">multisig</Tooltip> wallet and are not retained by the team.
  </Accordion>

  <Accordion title="Why was my token rejected, and can I reapply?">
    Express Review applicants receive a general reason for rejection (e.g., Ticker Conflict, Below Thresholds).

    There is no formal waiting period, but reapplying without meaningful progress on the flagged metrics will lead to the same result. Reapplying via Express requires a new 1,000 JUP fee. You can also upgrade an existing Standard application to Express at any time.

    <Tip>
      Before resubmitting, contact support at [support.jup.ag](https://support.jup.ag) to understand the reason for rejection and what to improve.
    </Tip>

    For more details, see [Rejection and Reapplication](/user-docs/launch/vrfd/token-verification#rejection-and-reapplication).
  </Accordion>

  <Accordion title="What are JupShield warnings on my submission?">
    Each submission is automatically scanned by JupShield, which surfaces warnings such as Not Sellable, Not Verified, Low Liquidity, Low Organic Activity, or New Listing. They are visible on the public submission page and help reviewers and the community assess the token's status at a glance.

    JupShield warnings do not automatically lead to a rejection, but they are part of the holistic review and can affect the final decision.
  </Accordion>

  <Accordion title="Who can submit a metadata update, and how much does it cost?">
    Anyone can submit a metadata update request, including community members. This is useful for community-owned tokens, projects that have lost onchain metadata access, or when new social channels need to be added.

    Each submission requires a 1,000 JUP fee, collected at submission and burned by Jupiter via <Tooltip tip="A wallet that requires multiple authorized signatures to execute a transaction, adding a layer of security.">multisig</Tooltip>.

    <Tip>
      If a previous request was rejected due to a misunderstanding or missing proof, contact support at [support.jup.ag](https://support.jup.ag) before resubmitting. The metadata team can assist without requiring a new payment in those cases.
    </Tip>

    Submit your request at [verified.jup.ag/metadata](https://verified.jup.ag/metadata). For full details, see [Token Metadata Updates](/user-docs/launch/vrfd/token-metadata-updates).
  </Accordion>

  <Accordion title="What fields can be updated?">
    You can update: logo (PFP), name, symbol (ticker), description, socials (website, X account, X community link, Telegram, Discord, Instagram, TikTok, Linktree), and circulating supply.

    For the full process, see [What Can Be Updated](/user-docs/launch/vrfd/token-metadata-updates#what-can-be-updated).
  </Accordion>

  <Accordion title="Why doesn't Jupiter auto-sync onchain metadata?">
    For security reasons, Jupiter does not automatically pull metadata changes from onchain sources after a token has been verified. All changes go through a manual review process to ensure legitimacy.

    If you want Jupiter to reflect updated onchain metadata, submit a request through the [metadata form](https://verified.jup.ag/metadata).
  </Accordion>
</AccordionGroup>