> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jup.ag/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions and getting started guides for Jupiter Mobile.

## Getting Started

<AccordionGroup>
  <Accordion title="How do I download Jupiter Mobile?">
    Jupiter Mobile is available on:

    * [Android (Google Play)](https://play.google.com/store/apps/details?id=ag.jup.jupiter.android)
    * [iOS (App Store)](https://apps.apple.com/us/app/jupiter-mobile/id6484069059)
    * Solana Seeker (available in the Seeker dApp store)
    * [Play Solana](https://x.com/jup_mobile/status/1925250675283554468)

    **Requirements:** iOS 17.0 or later, Android 9 or later.
  </Accordion>

  <Accordion title="How do I create my first wallet?">
    When you open Jupiter Mobile for the first time, the app walks you through wallet creation. You can choose between:

    * **Recovery phrase wallet** — a standard wallet secured by a 12 or 24-word <Tooltip tip="A 12 or 24-word phrase used to recover your wallet. Also called seed phrase.">recovery phrase</Tooltip>. You must write this down and store it securely.
    * **Quick Account** — a social login wallet (Gmail, Apple, Google, Twitter, or Discord) that doesn't require a recovery phrase. A private key is generated and can be exported through the Jupiter website.

    For details on wallet types and management, see [Managing Wallets](/user-docs/manage/mobile/managing-wallets).
  </Accordion>

  <Accordion title="How do I import an existing wallet?">
    During onboarding, choose the import option and enter your recovery phrase exactly as provided (same spacing, same capitalization). You can then select which wallets to import from that phrase.

    If you already have Jupiter Mobile set up, go to wallet drawer → Switch → Add Account and enter your recovery phrase.
  </Accordion>

  <Accordion title="How do I back up my wallet?">
    **Recovery phrase wallets:** Jupiter Mobile does not support cloud-based backups. Write down your recovery phrase and store it in a secure, physical location. This is the only way to recover the wallet if you lose your device.

    **Quick Accounts:** Export your private key through the Jupiter website at [jup.ag](https://jup.ag) and store it securely. See [Managing Wallets](/user-docs/manage/mobile/managing-wallets#exporting-your-quick-account-private-key) for the full steps.

    In both cases, Jupiter cannot recover your wallet for you.
  </Accordion>

  <Accordion title="How do I get SOL or USDC into my wallet?">
    Several options:

    * **Onramp:** Buy USDC directly in the app using Apple Pay, Google Pay, or a card via MoonPay. Go to Portfolio → Deposit → Instant Buy USDC.
    * **Receive:** Share your wallet address or QR code with someone who can send you tokens. Go to Portfolio → Deposit → Receive Funds.
    * **Phantom deposit (iOS):** Transfer from an existing Phantom wallet. Go to Portfolio → Deposit → Phantom Deposit.
    * **Swap:** If you already hold other tokens, swap them for SOL or USDC in the Swap tab.

    For details, see [Funding & Sending](/user-docs/manage/mobile/funding-and-sending).
  </Accordion>
</AccordionGroup>

## General

<AccordionGroup>
  <Accordion title="Why is Jupiter Mobile not available in my country?">
    Jupiter Mobile is restricted in certain jurisdictions including the United States, China, and other sanctioned regions due to regulatory requirements. See the [Terms of Use](https://jup.ag/mobile/terms) for the full list.
  </Accordion>

  <Accordion title="Which tokens does Jupiter Mobile support?">
    Jupiter Mobile supports all Solana tokens, including SPL tokens. Token-2022 tokens with transfer tax features have limited support (excluded from Limit and Recurring orders, but supported on Instant swaps). See [Swaps & Orders](/user-docs/manage/mobile/swaps-and-orders) for details.
  </Accordion>

  <Accordion title="How do I check my transaction history?">
    Open the wallet drawer (top left) → select **History**. You can view swaps, <Tooltip tip="Trigger orders and limit orders refer to the same feature. 'Trigger' is the label used in the History tab.">trigger</Tooltip> orders, recurring orders, transfers, and Magic Links.
  </Accordion>

  <Accordion title="Can I send tokens to a .sol or .skr domain?">
    Yes. Jupiter Mobile supports both .sol and .skr domains as recipient addresses.
  </Accordion>

  <Accordion title="Can I send tokens to multiple addresses at once?">
    No. Jupiter Mobile currently supports sending to one address at a time.
  </Accordion>

  <Accordion title="Can I send swap or limit order output to a different wallet?">
    No. Swaps and limit orders are self-only: output tokens are always sent back to your own wallet. To send tokens to someone else, swap first, then use the **Send** tab.
  </Accordion>

  <Accordion title="Can I change the display currency in Jupiter Mobile?">
    No. Jupiter Mobile displays all values in USD. Other currencies (EUR, GBP, AUD, etc.) are not available as display options.
  </Accordion>
</AccordionGroup>

## Fees

<AccordionGroup>
  <Accordion title="What fees does Jupiter Mobile charge?">
    | Trade type                 | Fee                                                  |
    | -------------------------- | ---------------------------------------------------- |
    | Sends                      | No protocol fee. Standard Solana tx fees apply.      |
    | Instant swaps (via Ultra)  | 0% to 0.5%, depending on pair volatility             |
    | Gasless swaps/sends        | Standard fee + gasless surcharge (capped at 10% max) |
    | Limit and Recurring orders | 0.1% flat                                            |

    The gasless surcharge is a fixed amount based on the SOL costs Jupiter covers on your behalf, not a percentage of trade size. Larger trades have a lower effective percentage.
  </Accordion>

  <Accordion title="What does &#x22;Fees Saved&#x22; mean?">
    "Fees Saved" is an estimate of how much you've saved by trading on Jupiter Mobile compared to other platforms. It's calculated automatically and is already reflected in the fees you paid. It cannot be claimed or withdrawn separately.
  </Accordion>
</AccordionGroup>

## Wallets & Security

<AccordionGroup>
  <Accordion title="What is a Quick Account?">
    A Quick Account is a wallet created through social login (Gmail, Apple, Google, Twitter, or Discord) instead of a recovery phrase. It's powered by Privy and designed for users who prefer a simpler setup.

    Quick Accounts do not have a recovery phrase. You can export your **private key** through the Jupiter website at [jup.ag](https://jup.ag) (not from within Jupiter Mobile). Connect via Social Login on the website, then tap the key icon in the mini-portfolio to retrieve it.

    <Danger>
      If you lose access to your social login, you lose the only way to retrieve your private key. Jupiter cannot recover it for you. It is strongly recommended to export and back up your private key.
    </Danger>

    You can create a Quick Account from the wallet drawer → Switch → Add Account → Social Login.

    For the full export walkthrough, see [Managing Wallets](/user-docs/manage/mobile/managing-wallets#exporting-your-quick-account-private-key).
  </Accordion>

  <Accordion title="How do I export my recovery phrase or private key?">
    **Recovery phrase wallets:** Open the wallet drawer → **Manage Account** → **Show Recovery Phrase** or **Show Private Key**. Copy it and store it securely.

    **Quick Accounts:** You cannot export from Jupiter Mobile. Go to [jup.ag](https://jup.ag) in a browser, connect via Social Login, then tap the key icon in the mini-portfolio. See [Managing Wallets](/user-docs/manage/mobile/managing-wallets#exporting-your-quick-account-private-key) for the full steps.

    <Danger>
      Anyone with your recovery phrase or private key has full control over your wallet. Never share it.
    </Danger>
  </Accordion>

  <Accordion title="How do I remove a wallet from Jupiter Mobile?">
    Open the wallet drawer → **Manage Account** → **Remove Account** and confirm. This removes the wallet from the app only. The wallet still exists on-chain, and you can re-import it with the recovery phrase at any time.
  </Accordion>

  <Accordion title="How do I connect a Ledger to Jupiter Mobile?">
    Jupiter Mobile supports <Badge>Bluetooth only</Badge> Ledger devices (no USB). Make sure your Ledger is paired via Bluetooth in your phone settings, then go to wallet drawer → Switch → Add Account → Ledger.

    <Info>
      Only one Ledger device can be connected at a time. Make sure Blind Signing is enabled on your Ledger.
    </Info>
  </Accordion>

  <Accordion title="How do I set up PIN or biometric authentication?">
    Open the wallet drawer → **Settings** → **Security and Privacy** → **Biometric Authentication**. From there you can enable or manage your preferred authentication method.
  </Accordion>

  <Accordion title="What does the green checkmark next to a token mean?">
    It means the token has been verified by Jupiter. Verification confirms the token's identity to help protect against impersonators.

    <Info>
      Verification is not an endorsement or investment signal.
    </Info>
  </Accordion>

  <Accordion title="Can I convert a watch-only wallet into a full wallet?">
    No. Watch wallets are view-only and cannot be converted. If you want to control the wallet, you need to import it separately using its recovery phrase or private key via wallet drawer → Switch → Add Account.
  </Accordion>

  <Accordion title="I see tokens in my wallet that I never bought. What's going on?">
    Scammers sometimes send fake or duplicate tokens to wallets, hoping you'll interact with them. If you see an unrecognized token, tap on it, open the three-dot menu, and select **Hide**.

    <Danger>
      Do not try to swap or trade unknown tokens. Some are designed to drain your wallet when you approve a transaction.
    </Danger>
  </Accordion>

  <Accordion title="I see unauthorized transactions on my wallet. What should I do?">
    Your wallet may be compromised. Stop using it immediately and move all remaining funds to a new wallet with a fresh recovery phrase. Store your new recovery phrase securely, ideally offline.
  </Accordion>

  <Accordion title="What is address poisoning?">
    Address poisoning is a scam where attackers create wallet addresses that look very similar to addresses you frequently interact with. When you copy an address from your transaction history, you might accidentally select the scammer's address. Always double-check the full address before sending funds.
  </Accordion>
</AccordionGroup>

## Magic Links

<AccordionGroup>
  <Accordion title="What is a Magic Link?">
    A Magic Link lets you send tokens to anyone using a shareable link with a claim code. The recipient doesn't need to have a wallet yet. Unclaimed links expire after 7 days and tokens are returned automatically.

    For full details, see [Funding & Sending](/user-docs/manage/mobile/funding-and-sending#magic-links).
  </Accordion>

  <Accordion title="How do I claim a Magic Link?">
    If you have Jupiter Mobile, tap the link. It opens the app and auto-fills the claim code. Confirm to receive the tokens.

    If you don't have the app yet, the link will prompt you to install it and set up a wallet first.
  </Accordion>

  <Accordion title="My Magic Link expired but tokens weren't returned. What do I do?">
    There may be an issue with your <Tooltip tip="Associated Token Account: a Solana account that holds a specific token type for your wallet. Each token you hold requires its own ATA.">ATA</Tooltip>. Open a ticket at [support.jup.ag](https://support.jup.ag) with your wallet address.
  </Accordion>
</AccordionGroup>

## Trading

<AccordionGroup>
  <Accordion title="What are the minimum amounts for Limit and Recurring orders?">
    | Order type      | Minimum (USD equivalent) |
    | --------------- | ------------------------ |
    | Limit order     | \$5                      |
    | Recurring order |                          |
  </Accordion>

  <Accordion title="What is gasless swap / gasless send?">
    Gasless lets you swap or send tokens when you don't have enough SOL to cover transaction fees. It activates automatically when your SOL balance can't cover gas costs. Jupiter pays the SOL fees on your behalf and deducts the equivalent value from the tokens involved.

    Gasless carries a surcharge capped at 10% max. This is a fixed amount (not a % of trade size), so larger trades have a lower effective fee. Very small trades may not be eligible if the surcharge would exceed 10%.

    <Tip>
      Gasless is ideal for onboarding (e.g. receiving USDC and swapping without SOL). If you trade regularly, keeping a small SOL balance gives you access to lower fees.
    </Tip>
  </Accordion>

  <Accordion title="What does &#x22;No routes found&#x22; mean?">
    It means Jupiter couldn't find a viable swap path. Common causes: insufficient liquidity, trade size too large or too small, or trading restrictions on the token. Try adjusting the amount and check whether the token has real liquidity on Solana DEXs.
  </Accordion>

  <Accordion title="Why can't I sell my tokens?">
    Usually because:

    * The token account has been frozen by the creator (transfers are restricted).
    * Liquidity has been drained from the pool (the creator removed funds).

    In both cases, the tokens are not tradable. Jupiter cannot compensate for actions taken by token creators.
  </Accordion>

  <Accordion title="Why are some tokens not supported on Limit and Recurring orders?">
    <Tooltip tip="An updated Solana token standard that adds features like transfer taxes, interest-bearing tokens, and confidential transfers.">Token-2022</Tooltip> tokens with transfer tax features are excluded from Limit and Recurring orders. Token creators can change the tax rate at any time, which could lead to users receiving less value than expected at execution. This restriction is in place to protect users.

    These tokens are supported on Instant swaps (via Ultra).
  </Accordion>
</AccordionGroup>

## App Features

<AccordionGroup>
  <Accordion title="How do I enable notifications?">
    Jupiter Mobile uses Radar for push notifications (swaps, order fills, Magic Link claims, ecosystem updates). Make sure notifications are enabled for Jupiter Mobile in your device's system settings.
  </Accordion>

  <Accordion title="Can I view my NFTs in Jupiter Mobile?">
    Yes. You can find your NFTs in the left sidebar.

    <Info>
      Jupiter Mobile currently supports viewing NFTs only. Sending and trading NFTs are not available yet.
    </Info>
  </Accordion>

  <Accordion title="What is the Earn tab?">
    The Earn tab lets you deposit SOL and stablecoins into [Jupiter Lend](https://jup.ag/lend/earn) directly from the app. For details on how lending works and associated risks, see the [Jupiter Lend documentation](/user-docs/earn/lend/index).
  </Accordion>

  <Accordion title="Why does the 1D P&L on my home screen differ from the one in Portfolio → Holdings?">
    They are two different indicators:

    * **Networth P\&L** (home screen and Portfolio → PnL) covers your entire net worth, including tokens and DeFi positions (lending, perps, staking). The time window is ideally 24h but depends on the last snapshot stored in Jupiter's database. If the snapshot is older, the actual period is shown.
    * **Holdings P\&L** (Portfolio → Holdings) only covers token holdings (no DeFi positions) and uses a strict rolling 24h window.

    Different scopes and windows mean the two numbers can differ. See [Pro Tools & Portfolio](/user-docs/manage/mobile/pro-tools-and-portfolio#pnl) for full details.
  </Accordion>

  <Accordion title="How do I use the dApp browser?">
    Tap the globe icon in the top right, search for the dApp, and connect your Jupiter Mobile wallet.

    <Warning>
      Always verify the URL before connecting to avoid phishing sites.
    </Warning>
  </Accordion>

  <Accordion title="I can't claim my rewards / ASR from Jupiter Mobile. What should I do?">
    Common causes:

    * **Not enough SOL for gas.** Claiming requires a small amount of SOL to cover transaction fees. Make sure you have at least 0.01 SOL in your wallet.
    * **Non-Jupiter wallet.** Rewards must be claimed from the wallet that earned them. If you originally used a different wallet provider, try claiming from the Jupiter website at [jup.ag](https://jup.ag) instead.
    * **Persistent errors.** If you have enough SOL and the claim still fails, open a ticket at [support.jup.ag](https://support.jup.ag) with your wallet address.

    For full details on rewards and ASR, see the [Rewards Hub documentation](/user-docs/earn/rewards-hub/index).
  </Accordion>

  <Accordion title="Where is Clean Account (Reclaim SOL)?">
    Clean Account lets you recover SOL locked in unused token accounts. It's accessible from the Portfolio section.

    <Info>
      The Clean Account prompt may appear as a notification. If dismissed, the feature is still accessible from Portfolio, but the notification won't reappear.
    </Info>
  </Accordion>
</AccordionGroup>