> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jup.ag/llms.txt
> Use this file to discover all available pages before exploring further.

# Providers

> Jupiter Gacha packs come from two collectibles providers, Collector Crypt and Phygitals. Which packs belong to which provider, and how buyback windows, Turbo mode, gifting, shipping, and randomness differ between them.

Jupiter Gacha is a single interface built on two collectibles providers: **Collector Crypt** and **Phygitals**. Each provider supplies its own packs, holds the physical cards in its own vaults, and pays its own instant buyback. The app does not display the provider's name on a pack or a card, so this page is the reference for telling them apart and for the rules that differ between the two.

## Which packs come from which provider

| Provider        | Packs                                                                                |
| --------------- | ------------------------------------------------------------------------------------ |
| Collector Crypt | Every Pokemon pack from Silver to Immortal, the One Piece packs, and the Watch packs |
| Phygitals       | Sport Practice (\$5), Sport Hall of Fame (\$1,000), and Pokemon Trainer (\$10)       |

Two quick tells in the app: the Instant buyback panel on a pack page reads "within 3 days" on a Collector Crypt pack and "within 7 days" on a Phygitals pack, and Phygitals packs have no Turbo toggle.

## What differs

|                             | Collector Crypt                                                                                                                              | Phygitals                                                                                                                                  |
| --------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| Cards in the packs          | Graded slabs only (PSA, CGC, Beckett), plus luxury watches in the Watch packs                                                                | Graded slabs (PSA, BGS, CGC). The Sport Practice and Pokemon Trainer packs also contain ungraded cards                                     |
| Rarity tiers                | Common, Uncommon, Rare, Epic, Legendary                                                                                                      | Set per pack by Phygitals, with a Mythic tier above Legendary                                                                              |
| Instant buyback window      | 3 days from the pull                                                                                                                         | 7 days from the pull                                                                                                                       |
| Instant buyback rate        | 85% to 93% of the insured value, set per pack                                                                                                | Set per pack. 100% of the card's value on the three launch packs                                                                           |
| Turbo mode                  | Available, and mandatory when a machine runs low on commons                                                                                  | Not available                                                                                                                              |
| Gifting packs               | Yes                                                                                                                                          | No                                                                                                                                         |
| Selling to other collectors | On the Jupiter Gacha marketplace                                                                                                             | Not on Jupiter Gacha. The card is a Solana NFT and can be listed on an external marketplace such as Tensor                                 |
| Shipping                    | From Jupiter Gacha (Ship home in your Collection), operated by Collector Crypt from its vaulting partners (PSA Vault, OmniVault, and others) | Not from Jupiter Gacha. Redeemed through Phygitals directly, which ships from its US vault partners (PSA Vault, Fanatics Vault, Alt Vault) |
| Randomness                  | On-chain verifiable randomness (VRF), checkable from your Activity tab                                                                       | Commit-reveal scheme documented by Phygitals; not checkable from Jupiter Gacha                                                             |
| Reveal                      | As soon as the transaction confirms                                                                                                          | Phygitals settles the opening on its side. The reveal can take a few seconds                                                               |
| When a pool runs low        | Turbo becomes mandatory, or the machine is disabled until restocked                                                                          | The pack shows as sold out until restocked                                                                                                 |
| Rewards                     | Pack spend counts on the leaderboard; battlepass eligibility is set per campaign                                                             | Same: the leaderboard counts spend on every pack, and a campaign can include Phygitals packs                                               |
| Support                     | Chat widget at [collectorcrypt.com](https://collectorcrypt.com/)                                                                             | [phygitals.com/contact](https://www.phygitals.com/contact)                                                                                 |

Everything else works the same way on both: you pay the pack price in USDC plus Solana network fees, the odds per rarity tier are displayed on the pack and fixed, your pulls land in your [Collection](/user-docs/trade/gacha/collection), and each card is a token on Solana that you can [send to another wallet](/user-docs/trade/gacha/gifting#sending-a-card-to-another-wallet).

## Collector Crypt

Collector Crypt is the original Jupiter Gacha partner. It supplies the Pokemon, One Piece, and Watch packs, runs the pack draws through its on-chain [verifiable randomness](/user-docs/trade/gacha/verifiable-randomness) program, operates the [marketplace](/user-docs/trade/gacha/marketplace) where Jupiter Gacha cards are bought and sold, and handles [shipping](/user-docs/trade/gacha/shipping) from its vaulting partners. Every card it supplies is a professionally graded slab, and every card page lists the grading company, grading ID, and the vault holding the slab.

For the Collector Crypt infrastructure itself, see the [Collector Crypt documentation](https://docs.collectorcrypt.com/).

## Phygitals

Phygitals is a Solana-based platform that tokenises physical trading cards. It supplies the Sport packs and the Pokemon Trainer pack. Its physical cards are stored in the United States with three vault partners, PSA Vault, Fanatics Vault, and Alt Vault, and Phygitals states that cards in vault custody are insured through those partners against loss, theft, and damage. Holding the token makes you the recognised owner of the physical card.

### Graded and ungraded cards

The Sport Hall of Fame pack contains graded slabs. The Sport Practice and Pokemon Trainer packs mix graded slabs with ungraded cards. Phygitals states that its ungraded cards are in Near Mint or Lightly Played condition. On the card page, an ungraded card shows no grading company and no grade.

### Phygitals cards in your Collection

Cards pulled from Phygitals packs appear in your Collection alongside Collector Crypt cards, and their detail page shows the Grading section when the card is graded, the Metadata section, and the Contract info. There is no Vault details section for these cards. The value displayed as Est. value is Phygitals' fair market value estimate for the card; when Phygitals publishes no estimate, the card shows its current buyback offer instead.

What you can do with a Phygitals card:

* **Sell it back** within 7 days of the pull, at the offer quoted on the card. See [Instant Buyback](/user-docs/trade/gacha/instant-buyback).
* **Keep it.** The card stays vaulted with Phygitals at no cost.
* **Ship it home through Phygitals.** Jupiter Gacha has no shipping flow for Phygitals cards; you redeem the card on phygitals.com. See [Shipping](/user-docs/trade/gacha/shipping#shipping-a-phygitals-card).
* **Sell it on an external marketplace.** The card is a Solana NFT, so it can be listed on a marketplace such as Tensor, outside Jupiter Gacha.
* **Send it to another wallet**, like any card. See [Gifting](/user-docs/trade/gacha/gifting#sending-a-card-to-another-wallet).

Phygitals cards cannot be listed on the Jupiter Gacha marketplace, which is operated by Collector Crypt, cannot be shipped from Jupiter Gacha, and Phygitals packs cannot be gifted.

### Geographic restrictions

Purchases and buybacks on Phygitals packs follow Phygitals' [restricted jurisdictions policy](https://docs.phygitals.com/user-agreements/restricted-jurisdictions). In a restricted region, the pack page shows "Pack purchases are not available in your region" and the sell action shows "Buyback is not available in your region".

### Support

For anything specific to a Phygitals card or shipment, contact Phygitals through [phygitals.com/contact](https://www.phygitals.com/contact). For anything else related to Jupiter Gacha, contact [Jupiter support](https://support.jup.ag/). For the Phygitals platform itself, see the [Phygitals documentation](https://docs.phygitals.com/).

## Fees

Opening a pack carries no Jupiter fee on either provider: you pay the pack price in USDC plus Solana network fees. Selling a Collector Crypt card on the marketplace carries Collector Crypt's 2% fee. Shipping fees are set by the provider shipping the card and displayed before you confirm a shipment. There are no other user-facing fees.
