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For missing tokens, wrong values, or missing positions, submit a support ticket. Include your wallet address and as much detail as possible to help the team investigate.

Portfolio

There are a few possible reasons:
  • No reliable price source. If a token has very low liquidity or no established market, Portfolio cannot determine a reliable price. In that case the token is hidden from the dashboard entirely, not shown with a zero value.
  • The token is very new. Newly launched tokens may not be priced yet. They appear once a reliable price source becomes available.
  • A bug is causing the token to not display. If you believe a token should be shown, submit a support ticket with the token mint address and your wallet address.
Submit a support ticket with the following details:
  1. The protocol where you see the issue.
  2. The specific position concerned.
  3. Your wallet address.
  4. (Optional) A screenshot of the position as shown on the protocol’s own website, for comparison.
Use Missing a position? Report it at the bottom of the Positions tab, or submit a support ticket with the protocol or application where the missing position exists (for example Jupiter Perps, Kamino, Drift) and your wallet address, which is kept private and used only to resolve the issue.
The last scan did not cover every protocol. Hover the icon to see “Position scan incomplete, some positions may be missing” and the protocols whose scanner failed. Your transactions are not affected; positions held on those protocols may be missing from the page until a later scan succeeds. Refresh the positions, and use Report issue in the popover if the icon stays. See Positions.
Portfolio currently supports 190+ protocols. If the protocol you use is not listed, submit a request on the Portfolio feedback page. The team reviews requests and works on adding new integrations.
The Net worth view charts the portfolio’s value over time from recorded history, which is currently recorded for active JUP stakers. A wallet without recorded history shows “No recorded history” instead of a chart. The Yield and Breakdown views work for every wallet. See The Net worth card.
You are viewing a group. Spot PnL is calculated for one wallet at a time: select a single wallet from the account selector to open its Spot tab. See Spot PnL.
No. The demo wallets on the landing page are watch-only sample portfolios holding real onchain data that belongs to someone else. Jupiter has no paper trading or simulated balances. You can, however, open any public address without connecting a wallet. See Demo wallets.
On desktop, positions refresh when you load or reload the page, or click Refresh positions. In Jupiter Mobile, they refresh periodically in the background. See Refresh frequency.
No. Portfolio does not currently track or display NFT holdings.

Airdrop Checker

The Airdrop Checker is a tab inside Jupiter Portfolio. It lets you scan your Solana wallets to see which airdrops you are eligible for, which you have already claimed, and which you may have missed. To access it, go to jup.ag/portfolio and click the Airdrop tab, or start from jup.ag/portfolio/airdrop-checker to scan up to 15 addresses at once.
No. The tool tracks a curated selection of airdrops from major Solana protocols and well-known communities (e.g. Jupiter, Drift, Wormhole, Meteora, Tensor). Smaller distributions, such as minor memecoin airdrops, are not included.
No. The Airdrop Checker shows your eligibility status and redirects you to the protocol’s own claim page when you click the claim action. The claim transaction is processed on the protocol’s site, not within Jupiter.
Ineligible means your wallet does not meet the criteria set by the protocol for that specific airdrop. Each protocol defines its own eligibility rules (e.g. minimum trading volume, staking, governance participation). The Airdrop Checker does not determine or explain why a wallet is ineligible.
Once the claim window closes, the Action column reads Expired. The tokens are permanently lost and cannot be claimed or recovered. There is no way to reclaim expired airdrops.
For more detail on how the Airdrop Checker works, see the Airdrop Checker page.