Portfolio
Can I try Portfolio without connecting a wallet, and is there a demo account?
Can I try Portfolio without connecting a wallet, and is there a demo account?
Portfolio shows a Claimable amount. Where do I claim it?
Portfolio shows a Claimable amount. Where do I claim it?
My tokens are not showing, why?
My tokens are not showing, why?
- No reliable price source. If a token has very low liquidity or no established market, Portfolio cannot determine a reliable USD price. In that case, the token is hidden from the dashboard entirely. It is not shown with a zero value; it simply does not appear.
- The token is very new. Newly launched tokens may not be priced yet. They will appear once a reliable price source becomes available.
- A bug is causing the token to not display. If you believe a token should be shown, submit a support ticket with the token mint address and your wallet address.
My position shows a wrong value, how do I report it?
My position shows a wrong value, how do I report it?
- The protocol where you see the issue.
- The specific position concerned.
- Your wallet address.
- (Optional) A screenshot of the position as shown on the protocol’s own website, for comparison.
Some of my positions are missing, what can I do?
Some of my positions are missing, what can I do?
- The protocol or application where the missing position exists (e.g., Jupiter Perps, Kamino, Drift).
- Your wallet address (kept private, used only to resolve the issue).
A protocol I use is not supported, how do I request it?
A protocol I use is not supported, how do I request it?
How often does the data refresh?
How often does the data refresh?
- On desktop (jup.ag/portfolio): positions refresh on-demand, meaning the data updates when you load or reload the page.
- On Jupiter Mobile: positions refresh periodically in the background.
Why does the Net worth chart show no history?
Why does the Net worth chart show no history?
Why is the Spot tab disabled?
Why is the Spot tab disabled?
What is the Portfolio Brief?
What is the Portfolio Brief?
Are NFTs tracked?
Are NFTs tracked?
How do I export my full transaction history as a CSV?
How do I export my full transaction history as a CSV?
Airdrop Checker
What is the Airdrop Checker?
What is the Airdrop Checker?
Does the Airdrop Checker cover all Solana airdrops?
Does the Airdrop Checker cover all Solana airdrops?
Can I claim an airdrop directly from the Airdrop Checker?
Can I claim an airdrop directly from the Airdrop Checker?
Why am I marked as Ineligible for an airdrop?
Why am I marked as Ineligible for an airdrop?
What happens when an airdrop expires?
What happens when an airdrop expires?

