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Any card in your Collection can be redeemed to have the physical graded slab shipped to your address. Shipping is operated end to end by Collector Crypt, from the vault to your door, and Collector Crypt also handles shipping support. For a general reference on how Collector Crypt handles vaulting and shipping logistics, see the Collector Crypt documentation.

How to ship a card home

1

Verify your wallet

Open Collection, then the Shipping tab. The first time, you verify your wallet by signing a message with Collector Crypt so your outbound shipments can load. This is a message signature only: no transaction is sent and no fee is charged for the verification itself.
2

Redeem the card

Use the Ship home action and select the card or cards to redeem. Shipping multiple cards in one shipment costs less than shipping them separately, because the per-shipment base fee is paid once.
3

Enter your shipping address

Provide the delivery address. No KYC is required, only a shipping address.
4

Pay the shipping fee

Shipping fees depend on your geographic zone, plus a fee for each additional card in the same shipment. The exact amount is displayed in the Ship home flow before you confirm the shipment.
International deliveries can incur customs or import duties charged by the destination country. These are set by local authorities, are not included in the shipping fee, and are payable by the recipient on delivery. See Customs and declared value.
5

Track the delivery

The shipment appears in the Shipping tab with its status, estimated delivery, and a tracking link, typically UPS. The tracking number appears once the vault holding the card has handed the package to the carrier.

Delivery times

Collector Crypt estimates around 2–3 weeks for a delivery within the United States and around 5 weeks for an international delivery. These are estimates, not guarantees. A large part of the time is vault processing, which happens before the package is handed to a carrier: the vault has to pull the slab, pack it, and release it. Collector Crypt does not control how fast each vault works, which is also why a shipment cannot be expedited.

Cards from different vaults ship separately

Cards are held by different vaulting partners, for example PSA Vault or OmniVault, listed in the Vault details section of each card. When you redeem several cards at once, each vault ships its own package. One shipment can therefore arrive as several packages, with separate tracking numbers and different delivery dates. Receiving part of your cards first is expected: check the remaining tracking numbers before contacting Collector Crypt support.

Customs and declared value

Every package is declared at the insured value of the cards it contains, as recorded by Collector Crypt at the time of redemption. Collector Crypt cannot declare a shipment as a gift, and cannot declare a lower value, because it insures the shipment in transit for the declared amount. Any customs or import duties charged by the destination country are calculated on that value. If you ship to a package forwarding service rather than your own address, Collector Crypt’s insurance covers the package only up to the forwarder. Anything that happens to the card after that point, including damage in the forwarder’s own onward shipment, is not covered.

What redeeming means

Redeeming a card converts your on-chain ownership into physical possession. Once the physical card is shipped to you, the card leaves the Jupiter Gacha system: it can no longer be sold on the marketplace or sold back through the buyback, since the slab is no longer vaulted.
There is no deadline to redeem. A card can stay vaulted in your Collection indefinitely at no storage cost, and you can ship it whenever you choose.

Shipping support

Collector Crypt is responsible for shipping logistics and shipping support, including questions about delays, customs, and delivery issues. To reach shipping support, use the chat widget at the bottom right of the Collector Crypt app at collectorcrypt.com. For anything else related to Jupiter Gacha, Jupiter support remains your contact point.