General
What is Jupiter Predict?
What is Jupiter Predict?
What categories of events are available?
What categories of events are available?
What is Mentions?
What is Mentions?
What is the difference between Browse, Degen, and the Arcade?
What is the difference between Browse, Degen, and the Arcade?
Where do the markets come from?
Where do the markets come from?
Can I create my own market?
Can I create my own market?
What are clans?
What are clans?
I joined a clan. Why don't my trades show under Trades?
I joined a clan. Why don't my trades show under Trades?
Do clans win rewards?
Do clans win rewards?
What is the leaderboard?
What is the leaderboard?
How do I follow a trader?
How do I follow a trader?
Trading
What token do I need to trade?
What token do I need to trade?
What does the price of a contract mean?
What does the price of a contract mean?
Are there order minimums or maximums?
Are there order minimums or maximums?
Can I combine several predictions into one bet (parlay)?
Can I combine several predictions into one bet (parlay)?
What is the difference between market and limit orders?
What is the difference between market and limit orders?
What is Quick Buy?
What is Quick Buy?
How do I copy a large bet?
How do I copy a large bet?
What happens if my order does not fill?
What happens if my order does not fill?
Is there slippage protection?
Is there slippage protection?
Why can't I buy this market?
Why can't I buy this market?
- The market is closed, upcoming, or view-only.
- Liquidity is too low for the requested amount.
- The market’s route or provider is temporarily unavailable. A warning banner shows when a provider has trading problems.
- Trading is unavailable in your region.
- The amount is below the minimum or above the market’s maximum.
Can I sell my contracts before the market settles?
Can I sell my contracts before the market settles?
Why can't I close my position right now?
Why can't I close my position right now?
- The market has reached its close time.
- Liquidity is too low to fill the close.
- The route or market integration is temporarily unavailable.
- The position is already waiting for a claim, a refund, or final settlement.
- The position is a sports ticket, which must be held to resolution.
Why can't I place a bet in the Arcade?
Why can't I place a bet in the Arcade?
Fees
What fees do I pay?
What fees do I pay?
Why can fees vary by market?
Why can fees vary by market?
Are there fees on claims or refunds?
Are there fees on claims or refunds?
Do I pay fees if my order does not fill?
Do I pay fees if my order does not fill?
Settlement
How are outcomes decided?
How are outcomes decided?
Who resolves disputes?
Who resolves disputes?
How long does settlement take?
How long does settlement take?
Do I have to claim manually?
Do I have to claim manually?
What's the difference between resolved, claimed, and refunded?
What's the difference between resolved, claimed, and refunded?
Why does my position still show as pending after the source market resolved?
Why does my position still show as pending after the source market resolved?
What happens if a market is canceled or voided?
What happens if a market is canceled or voided?
What happens to losing positions?
What happens to losing positions?
Risks
Can I lose all my money?
Can I lose all my money?
What are the main risks?
What are the main risks?
Are prediction markets regulated?
Are prediction markets regulated?
Account and support
Is Jupiter Predict available in my country?
Is Jupiter Predict available in my country?
Do I need SOL to use Predict?
Do I need SOL to use Predict?
Where can I see my positions and history?
Where can I see my positions and history?
How do I find the ID of an Arcade round?
How do I find the ID of an Arcade round?
What should I include in a support ticket?
What should I include in a support ticket?
- Your wallet address: the full address you traded with, not the truncated form shown in the app.
- The event page URL: every event has its own address, for example
jup.ag/prediction/.... Open the event and copy the URL from the browser address bar; its last segment is the market’s identifier. - For an Arcade round, which has no event URL: the round’s address, shown as a shortened explorer link in the Arcade History page (or by clicking the round time on the round card), and the settlement transaction link from the same row.
- What happened and when: the action you took, the result you expected, and the approximate time with your timezone.
- The transaction signature, if the issue concerns a specific order. You can find it in your wallet’s activity history.
- The position details as shown in the Positions tab: event, side, size, and average price.

